Shipping policy
Shipping & Delivery Policy
Last updated: 02/02/2026
This Shipping & Delivery Policy outlines how orders are processed and delivered.
1. Order Processing
Orders are processed after payment has been successfully received. Some products are made to order, which means production begins only after an order is placed.
Processing times may vary depending on the product and order volume.
2. Shipping Times
Estimated delivery times vary by destination and are provided for reference only. Delivery timeframes include production and shipping but are not guaranteed.
Please note that delays may occur due to factors beyond our control, such as customs processing, carrier delays, or external disruptions.
3. Shipping Destinations
We currently ship to multiple destinations. Availability may vary depending on location and product type.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.
4. Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
5. Tracking Information
When available, tracking information will be provided once the order has been shipped.
6. Lost or Delayed Shipments
If your order appears to be significantly delayed or lost in transit, please contact us using the contact details provided on the website so we can assist you.